NG offers their customers 24 hours attendance with an adequate factory structure and experienced, qualified team of technicians and engineers to replace parts and provide services applied to reducers of all brands present on the market, such as :

Re-furbishing
Plan of joints and machining of housings
Verification and adjustment of contact between the gears
Cutting and rectification of gears
Inspection of teeth by magnetic particle testing
Application of paint on the teeth to verify contact under full load
Verification and adjustment of clearance between bearings and shafts
Fabrication of sliding bearings
Ultrasound and liquid penetrant inspection of bearings
Adaptation and maintenance of mechanical pumps
Maintenance of hydraulic and electrical slow turning equipment
Adaptation of automated electrical slow turning equipment
Procedure for preservation (hibernation)

Spare Parts
Experience and tradition in the manufacture of spare parts for NG reducers or those of any other manufacturer
Manufacture of parts for non-NG reducers involves reverse engineering, with ample database already constructed, or according to our customers’ drawings, by preserving the geometrical and dimensional interchangeability.

Re-powering
Assessment of equipment existent at the installation
Calculation, re-sizing, adaptations, recommendations of materials and heat treatment
Assessment of the influence of re-powering on the existent oil and bearing systems
Technical reports

Attendance in the field
System for attendance in the field, composed of technician mechanics, automation specialists and engineers dedicated to supervision and performing services of installation, leveling and alignment, and start-up.